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Frequently Asked Questions
We put these Frequently Asked Questions together to help you understand how our team works and how we do our best to serve our community. Here, you’ll find information about our services, what to expect when you reach out to us, and how we support our clients through every step of the process. Please note that these FAQs are only about how we operate and do not include legal advice about immigration laws or individual cases.
Immigration services FAQ
We serve clients by appointment to ensure each case receives the necessary time and attention. Walk-ins can interrupt scheduled appointments, leading to delays and a reduced quality of service. If you have an urgent issue, please contact us directly via our website.
Please bring all relevant documents related to your case, such as your passport, visa information, birth certificates, and any immigration-related paperwork. When you schedule your appointment, you will receive a checklist of the required documents.
We offer a wide range of immigration services, including help with family-based immigration, naturalization, DACA renewals, asylum applications, and employment authorization. Visit our website for a detailed overview of all available services.
USCIS and other government agencies have experienced significant backlogs, leading to delays in processing applications. These delays may result from closings on immigration offices due to several possible factors, changes in immigration policies, or increased application volumes. While we cannot control these delays, our team is committed to helping manage your case and keeping you updated on any progress.
Yes, we offer legal support for individuals facing removal proceedings. Our team can help you understand your options, represent you in immigration court, and help in exploring potential defenses against deportation.
Yes, we partner with Capital Good Fund to provide low-interest loans for fees related to services such as defense in immigration court, naturalization, adjustment of status, and DACA renewals.
To make the most of your consultation, gather all relevant documents, prepare questions about your situation, and think about your immigration goals. This preparation allows our team to better understand your case and offer the most effective guidance.
Effective communication is crucial. We primarily use email to update you on your case status, request documentation, and provide instructions. Please ensure your email is current and regularly checked. We also offer phone and in-person communication options for sensitive matters. We can also reach out via text messages. Please, make sure to keep us updated on any changes in your contact information.
We can help you in renewing your immigration documents, such as green cards, work permits, and visas. It is crucial to begin the renewal process before your documents expire to keep your legal status and avoid disruptions.
Due to a high volume of clients and complex cases, appointments are not always immediately available. We encourage clients to schedule as early as possible. For urgent matters, please contact us directly to discuss accommodations.
We offer remote consultations via phone or video for your convenience. Once you schedule an appointment online, our team will guide you through the remote consultation process. Some aspects of your case may require an in-person visit, but we will let you know, as necessary.
We will keep you informed through regular updates via email, text messages, or phone calls. Should you have any questions at any point, please reach out to us directly. Make sure your contact information is correct to ensure prompt updates.
Yes, you are welcome to bring a trusted family member, friend, or support person to your appointment. Please let us know in advance, especially for in-person visits, so we can make necessary accommodations. However, small children should not be in the office to avoid distractions. We also reserve the right to ask that just the client be present.
Yes, we can accommodate any language request. When scheduling your appointment, please let us know your preferred language to better accommodate your needs. If you have a trusted friend or relative who is bilingual, you are encouraged to have them come with you.
When you reach out to us, you will be talking to an experienced professional approved by the U.S. government to provide legal help with immigration. They will be fully informed about current procedures and options and will carefully listen to your situation. They will give you an honest assessment of what is possible based on your circumstances. While we cannot promise that you will hear exactly what you are hoping for, we can guarantee that we will be truthful and have your best interests at heart.
As Catholic Charities Fort Worth, we have been offering immigration legal services for more than 40 years. We aim to provide affordable services to our clients while also covering our operational costs. The fees we collect from clients help us sustain our operations and continue serving our community.
